FAQ
About Preserved Roses
Preserved flowers are real, natural flowers that have been treated with a specialist preservation process to maintain their beauty and softness for a long time.
Yes — our roses and florals are 100% real.
With the right care, preserved arrangements can last 12 months or more, often longer depending on environment and handling.
The preservation process replaces the flower’s natural moisture with a preserving solution, helping maintain shape, colour, and texture.
Care & Maintenance
No. Do not water preserved flowers — water and moisture can damage them.
Care is minimal: keep them dry, avoid humidity, keep away from heat sources (radiators/fireplaces), and dust gently with a soft brush or cool air.
Delivery & Shipping
Yes — we offer UK delivery. Shipping options, costs, and estimated delivery times are shown at checkout.
Yes — we can deliver the arrangements anywhere in London within 1 day.
Each arrangement is carefully packaged to protect the flowers and presentation box during transit.
Orders & Payments
Yes — you can add a message card at checkout at no extra cost.
We prepare orders quickly, so changes may be limited once processing begins. Please contact us as soon as possible and we’ll do our best to help.
ue to the nature of preserved floral gifts (and to maintain quality), returns may be limited. If there’s an issue, we’ll always work with you to find the best solution.
Custom Orders & Services
Yes — custom colours and designs may be available depending on season and stock. Share your preferred colours, budget, and date needed.
Yes — we can create consistent, branded gifting for teams, clients, launches, and events. Contact us with quantity, colour theme, and delivery date.
Support & Issues
Contact us within 48 hours of delivery with your order number and clear photos of the product and packaging so we can assist quickly.